Transport & Customer Officer

Job Summary:

REQUIRED CRITERIA:

• At least 2 years experience in supply chain related jobs or in the logistics department
• Microsoft Msystems (excel, word, outlook)

• Results and Quality Orientation
• Teamwork and Cooperation
• Behavioral Flexibility
• Commitment.to MSF Principles
• Service Orientation
• Stress Management

• Basic knowledge on ERP system

• Performing the day to day activities and administrative processes to ensure an efficient running of the clearance and transportation processes of medical and non-medical goods for a supply office (coordination or project) following the supply procedures according to MSF standards and protocols. Including the following activities:
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• Managing and planning, in collaboration with the line Supervisor and the Warehouse Supervisor, the shipment of goods between the projects and/or from the capital to the projects choosing the best possible means of transport
• Being responsible for the reception of international freight and its forwarding to the field.
• Being responsible for all customs and administrative related issues
• Regularly assessing the local transport market (companies, prices, services, delays,…), and proposing different third party providers for validation
• Performing delegated tasks according to his / her activity and as specified in his/her job description
• In conjunction with the supply Supervisor & Supply Manager, manages and plans the shipment of goods between the projects and/or from the capital to the projects choosing the best possible transport means.
• Actively engaging with authorities like TRA & TFDA regarding importation and exportation of MSF iteams to obtain relevant permits
• Follow up the evolution of national importation regulations, share the information with line manager
• Ensure international, regional and national freight management is done according to the MSF procedures.
• Ensure all the required administrative documents of international freight are complete and coherent with the regulation.
• Prepare organization and preparation (including packing and documentation) or materials to be shipped is accordance to MSF standard and policy.
• Supervise the assessment on the transporter (prices, transporter performance, etc.) according to the time frame agreed and report the result to his/her direct supervisors.
• Communicate regularly with direct line supervisor in order to ensure good understanding of each other’s activities and priorities.