Assistant Relationship Manager-Bancassurance

REPORTING TO: Manager General Insurance
DEPARTMENT: Retail
RESPONSIBLE FOR: Bancassurance Sales
REGION: Zanzibar
HOURS OF WORK: 8am-5pm Monday to Friday.
Additional hours as required by workload.

PURPOSE OF JOB

The job holder is responsible for participating in the development and inplementation of the sales and underwriting ofinsurance covers, in line with the bancassurance team’s objectives. Provision of efficient and effective insurance services. This indudes ensuring that all dient related matters are dealt within the timescales. Provision of spedialist advice and support to the team induding business retention thus adhieving the delivery of the Business Budget as well as ensuring sustainable and profitable business operations

KEY ROLE AND RESPONSIBILITIES

• Co-ordinate all Bancassurance activities conducted within the allocated in Zanzibar.
• Handle retail and CIB portfolio with the new and renewal business in Zanzibar, targeting Medical, Ceneral and life business.
• Maintaining, Generating, and managing existing and new businesses by contacting potential clents to establish rapport and arrange meetings.
• Negotiating in surance terms with Insurers and provide competitive quotes and proposals.
• .Analyze and assess proposal forms and risk notes and confirm correctness within the acceptable underwriting standards.
• · Work on the allocated renewal scrutiny listing 2 months prior to expiry of policy and dispatch renewal notices to dients prior to renewal date.
• Attend to direct oustomers who visit the office for inquiry and provide prompt attention and efficient service.
• Provides guidance and training to bank stall and bancassurance champions on insurance matters in Zanzibar.
• Perform perindical service visits to dient.
• Claims follow up and update dients.
• Monitoring of progress towards achieving targets is done on a monthly basis and preparing weekly and monthly reports.
• Partidpatein formulating and implementing any marketing activitles and promotions
• Ensure timeliness of quotations, invoiding, timely dispatch and tracking of documents to the Branches and to the respective customers.
• Accountable for achieving annual income targets as cascaded from Manager General Insurance.
• Ensure timely collection of commissions from insurers and performing commission recondliations as per the set standards
• Accountable for achieving annual income targets as cascaded from Manager General Insurance
• .Ensure timely collection of commissions from insurers and performing commission reconciliations as per the set standards.
• Internal: Regular contact with all Branches & Departments
• External: Regular contact with existing, new customers and insurance companies.

COMPETENCIES

• Excellent knowledge of insurance products and processes, regulatory requirements as well as ability to drive
  business performance and revenues
• Analyzing, planning, organizing, Learning & Researching
• Achleving Personal Work Goals and Objectives.
• I ntrepreneurlal and business acumen
• Knowledge of regulatory Iranework within the banking & insurance environment.
• Ability to professionally interact with external and internal stakeholders.
• Ability to work independently or as a part of a team.
• Ability to accommodate operational and functional ambigulty and charge.
• Proven ability to influence others and to achieve tangible business results whilst adhering to intemal compllance-
  and regulatory requirements in all aspects ol corporate operations.
• Demonstrated integrity and ethical standards

QUALIFICATION AND SKILLS

• Bachelor ‘s degree or its equivalent in insurance, bank, risk management, law, actuarial science, finance, Business Administration or related field from recognized institution
• Minimum of 3 years’ work experience in the Insurance Industry with a key focus on Operations, Underwriting and Claims
• Minlmum requlrement certificatein insurance/CoP
• Excellent knowledge ol insurance products and proceses, regutatory requirenents as well as ability to drive business perlormance and revenues
• Good understanding of customer segmentation and needs as well as an in-depth knowledge of distribution channel strategles
• Sworn Dedlaration of good character and solvency.
• Strong passion and unders tanding of the insurance industry and its regulatory environment
• Denonstrated capacity to lead, coach and supervise tearm members ellectively
• Excellent communication and interpersonal sills, with experience of dealing with executives and dients at all levels including the capacity to articulate risk management, insurance products, policies and underwriting in the language of business.
• ACll would be an added advantage

OTHER

• Carry out work in accordance with the bank’s procedures.
• Perform the assigned tasks with due diligence.
• Fliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank.

How to Apply:

To apply, please send your CV along with all academic certificates to hrrecruit@eximbank.co.tz with the subject line: JOB APPLICATION: ASSISTANT RELATIONSHIP MANAGER – BANCASSURANCE

(Note: Only shortlisted candidates will be contacted)

The deadline for submitting the application is 11 January 2024.