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Hotel Manager

La Vista Garden Hotel
Morogoro, Tanzania More jobs in Morogoro, Tanzania • Business, Consulting and Management in Morogoro, Tanzania • Healthcare in Morogoro, Tanzania • Hospitality and Events Management in Morogoro, Tanzania • Public Services and Administration in Morogoro, Tanzania
Business, Consulting and Management, Healthcare, Hospitality and Events Management, Public Services and Administration
Full-Time
6th June 2019
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Job Description

Overview

Job Title: Hotel Manager
Location: Morogoro
Deadline: 06th June, 2019
 

Duties and Responsibilities

  • Manage operations in all hotel departments.
  • Maintaining the hotel’s inventory
  • Manage front desk operations such as guest check-in and check-out, room inventory, and incoming phone calls.
  • Supervise staff members and delegate tasks as necessary.
  • Oversee daily shift process ensuring all team members adhere to standard operating procedures.
  • Train, direct, resolve issues, coach and counsel team members to ensure quality operation.
  • Interacting with hotel guests to ensure exceptional customer experience.
  • Inspecting guest rooms and all other hotel areas for cleanliness and to ensure that hotel protocols are being followed.
  • ajiraResolve customer complaints in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Performing other duties as assigned, requested or deemed necessary by management 

Qualifications

  • At least two years experience in a similar position in the hospitality industry
  • At least a Diploma in Hotel Management
  • Capable of managing a team
  • Knowledge of Hotel Reservation systems and front office systems
  • Confident and Friendly personality
  • Well presented with excellent spoken and written Kiswahili and English
  • Excellent customer service skills
  • Exceptional communication and interpersonal skills

How to Apply

If you meet the above requirements send your CV and copy of your certificates to lavistagarden@gmail.com
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