M-PESA Business Project Coordinator

Role purpose: 

• Overall accountability of managing new and existing projects to meet strategic business objectives
• Develop, plan, execute and evaluate projects according to predetermined timelines
• Drive all the M-Pesa Business initiatives, partnerships and ensure they are timely executed 
• Manage projects and ensuring quality control throughout project life cycles 

Key accountabilities and decision ownership 

• Develop project plan, briefs, activities and deliverables as per the project expectations and effectively communicate to all stakeholders.
• Coordinate and ensure that all M-PESA Business Projects & Milestones are delivered within agreed timelines and proactively manage changes in project scope. 
• Ensure Accurate, Continuous, Regular and Consistent on time reporting on progress of Projects Status to all stakeholders and management (Internal & External). 
• Work closely with sales and segment managers to develop appropriate initiatives, campaigns and partnerships for the Enterprises 
• Plan and facilitate effective meetings with internal and external stakeholders 
• Consistency monitoring of the projects and initiatives performance 

Core competencies, knowledge and experience 

• Excellent analytical and logical reasoning skills translated from consumer insights
• Excellent communication skills 
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics 
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• Able to challenge the status quo

Must have technical/professional qualifications: 

• 3+ years’ experience industry or functional experience.
• Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
• Strong analytical skills and business acumen.
• Build and maintain relationship with key stakeholders in the value chain.
• Telecommunications experience would be advantageous.
• Project knowledge and experience would be advantageous.

Job Responsibility

• * Ensures solution support is provided to sales teams, strategic partners, internal teams, and business customers regarding technical, non-customized solution design products and activities;
• * Supports key customers during all phases of pre-sales, solution design, implementation, and post-sales changes and helps create a landscape for increasing cross-selling opportunity;
• * Supports product development teams on preparation and life-cycle of Vodafone products/services and captures and implements process or product changes to the solution design;
• * Provides sales, marketing, and engineering feedback on current and future product requirements;
• * Maintains up-to-date and comprehensive knowledge of Vodafone's and the industry's products and/or services;
• * Understands customer needs and factors for their digital transformation process through Vodafone solutions.