Manager : M-Commerce Product Development

JOB PURPOSE

Reporting to the M-Commerce Head of Product Development. The role involve designing, manage implementation, delivery and management of M-Pesa products based on the adopted strategies and vision.

KEY ACCOUNTABILITIES

1. Product Design :

• Support the business development team to identify opportunities and develop new products, using data and insight to establish the consumer’s problem or unmet need.

2. Product Delivery :

• Project manage development and delivery of new products in accordance with Vodacom Standards.

3. Product enhancement:

• Continually review, evaluate and enhance the current product offering. To ensure that all ajiraproducts offered are in-tune with customer needs and deliver an excellent customer experience

4. Innovation:

• Drive M-Pesa innovation, creating and implementing M-Pesa innovation strategy

5. Support:

• Provide technical support to internal and external stakeholders who need to integrate with M-Pesa

6. People Management:

• Managing staffs to achieve company results by communicating job expectations and helping them to achieve through planning, coaching, mentoring, developing and monitoring progress to ensure productivity.