Manager, Product Development & Digital Banking

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

We invite suitably qualified candidates to fill the position of Manager, Product Development & Digital Banking. The successful candidates will be for Develop products, strategies, and business plans / cases for all upcoming and enhances products to accelerate business growth and improve customer experience.

Responsibilities:

• Building business cases for partnership opportunities, including ROI analysis, customer impact, and competitive differentiation.

• Negotiating partnership terms, commercial models, and service-level agreements (SLAs).

• Defining and owning the digital banking product roadmap in collaboration with fintech partners (e.g., payments, savings, lending, personal finance, APIs, open banking).

• Leading the end-to-end product lifecycle from concept, partner onboarding, and integration to launch and continuous improvement.

• Translating customer needs and business goals into product requirements and user stories.

• Working with UX/UI, engineering, and partner teams to deliver seamless, compliant, and innovative digital experiences.

• Coordinating across product, technology, compliance, legal, risk, and operations teams to ensure successful partnership delivery.

  nafasi za kazi

• Ensuring fintech solutions meet all internal risk, data privacy, and compliance standards.

• Defining and tracking KPIs for products success (e.g. adoption, engagement, revenue contribution, NPS).

• Representing the bank in fintech ecosystems, conferences, and innovation networks.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Banking, Finance, Information Technology or related field.

• At least 5 years working experience in Digital Banking, Product Development, Electronic Banking, or related function within the Banking or Financial Services industry.

• Strong understanding of Digital Banking channels, retail banking products, payments systems and emerging digital trends.

• Demonstrated experience in project management and product development.

• Strong analytical, planning and reporting skills.

• Excellent communication, stakeholder management and problem-solving abilities.

Reference number: DCB-TO-PDDB-11/2025

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-TO-PDDB-11/2025 on the subject of the email. To be considered, applications MUST be submitted through recruitment@dcb.co.tz not later than 25 November 2025. Hard copy applications will not be accepted.