OPERATIONS MANAGER (FMCG)- DAR ES SALAAM

HR World Limited on behalf of our reputable client, we are looking for an experienced Operations Manager in FMCG Industry

RESPONSIBILITIES:

• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce & evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management & shipping
• Responsible for all aspects of vehicle & heavy equipment rentals
• Communicate customer issues with the operations team & devise ways of improving the customer experience, including resolving problems & complaints
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
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• Implement new technologies as needed to support marketing and sales teams
• Assist marketing teams in determining customer outreach methods
• Monitor and assist with customer retention
  
  

Qualifications:

• Bachelor’s degree in Business Administration or related field
• Proven experience (6 years) in a managerial role
  
  

Interested candidates may send their CV to recruitment@hrworld.co.tz before 27th February 2021