Relationship Manager Corporate Banking

Reporting Relationships

• Functionally reports to: Head Corporate Banking
• Administratively reports to: Head Corporate Banking
• Supervises: RO

Job objective(s)

• Build and maintain relationships with new and existing customers with the aim of selling the bank's products the corporate companies

Duties & Responsibilities

• Maximize account profitability by selling other products and services to the banks customers
• Drive collections in customer’s account which will be used for FX and other businesses.
• Identify and develop conglomerates banking relationships
• Ensure proper documentation throughput the credit application and availment process
• Sourcing for and monitoring of customer’s tenured investment or facilities.
• Respond promptly and satisfactorily to customer’s daily request and complaints.
• Prepare weekly and monthly statistics/performance reports for management use.
• Monitoring of the customer’s main account regularly
• Reconcile all transactions on customer’s accounts where and when necessary.
• Initiate and carry out recovery action on non-performing credits facilities
• Maintain comprehensive database of the customers operational records including the existing and prospective customer data
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• Perform other duties as assigned by the Head Corporate banking.

Key Performance Indicators

• % of large corporate sector accounts controlled by UBA in the country
• Timeliness in delivering revenue generation reports
• Number of Corporate accounts opened per annum
• Timeliness & effectiveness in completion of assigned tasks
• Efficiency level at executing scheduled and ad hoc assignments
• Effectiveness establishing new relationships
• Targets Assigned Vs Actual

Minimum Education Qualifications

Education- Bachelors Degree

Experience

• Minimum 5 years in Relationship Management/ Marketing experience; Credit Experience

Key Competency List

Knowledge

• Internal Processes and policies of the bank
• Good understanding of financial services sector
• Bank Products

Skill/Competencies

• Interpersonal skills
• Advisory skill
• Strategic Thinking
• Relationship Management
• Negotiation & Analytical skill
• Product Development
• Leadership skill
• Selling & Marketing skill