Relationship Manager - CIC

Reporting to: Head of Business Development - CIC

Location: CRDB Bank Plc Insurance Broker

Job Summary

The purpose of the job is to be responsible for increasing insurance sales and penetration to wholesale clients, by ensuring strong strategic business relationships with clients are established and maintained. This involves end-to-end relationships of the whole chain of insurance arrangements from quotation arrangement and claim servicing.

Key Responsibilities:

• Assist line manager with the preparation of business strategies and initiatives for winning business from corporate clients.
• Assist in monitoring and reviewing the corporate business performance to ensure that the targets are met.
• Responsible for the development of the strategy to generate new products and execute wholesale and Business banking segments.
• Analyzing the insurance quotations and policy wordings from insurers to fit clients’ requirements.
• Ensure customer satisfaction for the corporate business is achieved by providing accurate advice for selling in line with customers' expectations.
• Responsible for supporting Wholesale Relationship Managers in developing corporate propositions and gap analysis for corporate customers.
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• Maintain close relationships with stakeholders, insurance companies and other departments within the bank.
• Ensure all the claims from corporate are timely handled and settled.
• Supervise and assist the sales team from all branches in selling insurance to corporate clients.
• Remain updated with all regulator's new and existing guidelines.
• Responsible for all the obligations of specified persons as described in the Bancassurance regulations with regard to business for corporate clients.
• Liaise with the business development manager in closing corporate business.
• Conducting product presentations and training for corporate clients.

Education Experience, Knowledge and Skills Required 

• Degree in the Insurance business, risk management, business administration or relative degree.
• A master’s degree/Postgraduate in risk management and insurance business or business fields will be an added advantage.
• Any professional certification course or training in the insurance business and/or sales is an added advantage.
• A minimum of 5 years of working experience in the insurance business with a reputable company.

Deadline 13th June 2023