Relationship Manager - Public & High Net Worth Diamond Trust Bank(DTB) Zanzibar, Tanzania
20th November 2023

To build and maintain relationships across a portfolio of high-value Clients (Tourism and Hospitality), Local Government, Public Institutions, by focusing on growing value through achieving challenging sales and stretching income targets, and improving customer satisfaction.

The job holder will be responsible for business portfolio growth and retention of existing customers where he/she is expected to increase” wallet share”

  • Grow portfolio value in line with agreed targets. This is achieved through cross-selling or up-selling by providing a variety of products and services to customers.
  • Expand assigned portfolios through product optimization and profitable cross-selling.
  • Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Bank’s value proposition.
  • Work in conjunction with the HQ team in providing proposals and implementing sales strategies to achieve sales growth
  • Build and sustain relationships with customers and ensure client satisfaction and loyalty to the bank.
  • Leverage available resources to effectively implement company marketing plan, strategies, and sales processes

Academic :

  • University degree or advanced diploma in accounting, Business Administration, Banking and Finance, or related fields

Professional :

  • Minimum of 3 years of banking experience, preferably in sales of transactional banking products
  • Knowledge of Banking Business, Relationship Management, and Banking Operations
  • Requires interaction, coordination, and supervision of subordinates with a direct reporting relationship.
  • Perform indoor duties.
  • Meet customers regularly indoor
  • Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
  • Self-empowerment to enable open communication, and teamwork is needed to a customer-service-oriented culture.
  • In-depth understanding of Government transactions/projects, banking industry or sector trends.
  • Sales Negotiation Skills, Financial analytical skills, Relationship Management on Government and Key Stakeholders, Strong sales skills Behavioral Good oral and written communication skills.
  • Articulate and able to deliver exemplary customer service.
  • June & December

If interested in the above position and meet the requirements indicated, send your application to

The deadline for receiving applications is November 20, 2023.

NB: Only successful Candidates will be contacted.

DTB is an equal opportunity employer and DOES NOT charge for applications.


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