DCB Commercial Bank Plc - Opportunity for Relationship Officer, Business Banking

DCB Commercial Bank Plc is a prominent fully-fledged retail and commercial bank operating in Tanzania. We are dedicated to providing comprehensive banking services to a diverse clientele, including individuals, microfinance clients, small to medium-sized businesses (MSMEs), and large corporate clients. Our extensive network comprises over 8 branches, more than 1,000 DCB Wakala Agents, and over 280 UmojaSwitch ATMs, serving over 3 million customers nationwide.

Position: Relationship Officer, Business Banking (11 Positions Available)

The successful candidate will be instrumental in driving business growth by increasing liabilities and deposits, managing a high-quality loan portfolio, and generating revenue. This role involves proactive engagement with both existing DCB and non-DCB business and corporate clients to ensure the bank's strategic objectives are met.

Key Responsibilities:

• Collaborate with Relationship/Branch Managers to expand the business portfolio through increased product volume, new client acquisition, and deepening existing client relationships by increasing the number of products held per client.
• Develop and execute effective client acquisition strategies to identify optimal product and service offerings for clients.
• Achieve incremental sales targets by nurturing relationships with existing clients, understanding their evolving needs, and providing tailored financial solutions.
• Maintain up-to-date product knowledge and partner with the product development team to create customized solutions that meet specific customer requirements.
• Assist in maintaining and refining the list of potential clients across various sectors in liaison with relevant stakeholders.
• Contribute to sales planning initiatives and develop robust relationship plans to generate new business through targeted marketing calls, promotions, and presentations.
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• Uphold stringent due diligence, internal policies, and Know Your Customer (KYC) norms during the account opening process.
• Conduct proactive pre- and post-monitoring visits to clients, assessing their repayment capacity based on their financial and personal circumstances.
• Meet prescribed weekly and monthly disbursement and deposit targets.
• Prepare and submit regular status reports to the Branch Manager, including daily activity reports and details of calls and follow-ups made.

Qualifications and Experience:

• Bachelor's degree from a recognized educational institution.
• A minimum of 3 years of experience in a sales and client management role within a financial institution.
• Solid working knowledge of the business banking environment and practices prevalent in Dar es Salaam.
• Excellent selling and negotiation skills.
• A strong customer-centric approach with outstanding communication skills.
• Proficiency in using Microsoft Office suite tools.

How to Apply:

If you are a results-oriented individual with a passion for client relationship management and possess the required qualifications, we encourage you to apply. Please submit your application, including:

• A detailed Curriculum Vitae (CV).
• Photocopies of your academic certificates.
• The names and contact details of three professional referees.

Please quote the reference number DCB/RB/ROBB-03/2026 in the subject line of your email.

Applications must be sent to recruitment@dcb.co.tz by 5th April 2026. Kindly note that hard copy applications will not be accepted.